Waitress

  • Location: Georgia

  • Hotel Management

Responsibilities:
  • Customer Service:

    Provide friendly and attentive service to restaurant guests.

  • Order Taking:

    Accurately take and record customer orders, ensuring attention to special requests and dietary needs.

  • Food and Beverage Delivery:

    Serve meals and beverages promptly and professionally, maintaining a high standard of presentation.

  • Table Maintenance:

    Clear tables, reset them, and ensure a clean and organized dining area.

  • Upselling:

    Suggest menu items, promotions, or specials to enhance the dining experience.

Requirements:

  • Previous experience as a waitress or in customer service.

  • Strong communication and interpersonal skills.

  • Ability to work in a fast-paced environment.

  • Knowledge of menu items and willingness to learn.

Front office Associate

  • Location: Georgia

  • Hotel Management

Responsibilities:
  • Guest Reception:

    Greet and welcome guests in a courteous and professional manner.

  • Check-In and Check-Out:

    Efficiently handle guest registration, check-ins, and check-outs.

  • Reservations:

    Manage room reservations and assist guests with booking inquiries.

  • Information Desk:

    Provide accurate information about hotel facilities, services, and local attractions.

  • Communication Hub:

    Serve as a central point of communication between guests and various hotel departments.

Requirements:

  • Excellent interpersonal and communication skills.

  • Previous experience in a customer-facing role, preferably in hospitality.

  • Familiarity with hotel reservation systems.

  • Ability to multitask and handle guest inquiries efficiently.

GRE (Guest Relations Executive)

  • Location: Georgia

  • Hotel Management

Responsibilities:
  • Customer Interaction:

    Welcome and assist guests with inquiries, providing a positive and hospitable experience.

  • Information Provision:

    Furnish guests with relevant information about the casino facilities, events, and promotions.

  • Issue Resolution:

    Address and resolve guest concerns or issues promptly and professionally.

  • VIP Services:

    Provide special attention and services to VIP guests, ensuring their satisfaction and loyalty.

  • Coordination:

    Collaborate with various departments to ensure seamless guest services.

Requirements:

  • Previous experience in customer service or hospitality.

  • Excellent communication and interpersonal skills.

  • Knowledge of casino facilities and services.

  • Ability to handle challenging situations with tact and diplomacy.

Telesales/Telecallers Executive

  • Location: Dubai, UAE

  • Gaming

Responsibilities:

  • Calling existing and potential customers to persuade them to purchase company products and services.

  • Processing all customer purchases accordingly.

  • Generating promising leads for the outside sales team to pursue.

  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

  • Developing and sustaining solid relationships with customers to encourage repeat business.

  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.

  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.

  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:

  • Good communication skills

  • Negotiation Skills

  • Sales skills

  • Excellent English, Hindi, both verbal and written

  • Any other language would be a plus.

Casino Dealers

  • Location: Georgia

  • Casinos

Responsibilities:
  • Table Games Operation:

    Conduct casino table games such as blackjack, poker, roulette, or other assigned games.

  • Customer Interaction:

    Interact with players in a professional and engaging manner, ensuring a positive gaming experience.

  • Game Integrity:

    Enforce game rules, monitor player behavior, and maintain the integrity of the gaming process.

  • Payouts and Collecting Bets:

    Accurately calculate and distribute winnings, collect bets, and handle chips and currency.

  • Customer Service:

    Provide excellent customer service, addressing player inquiries and creating an enjoyable gaming atmosphere

Requirements:

  • High school diploma or equivalent.

  • Successful completion of dealer training or relevant experience.

  • Strong numerical and interpersonal skills.

  • Knowledge of casino games and rules.

  • Ability to work in a fast-paced environment.

Purchase & Cost controller

  • Location: Georgia

  • Casinos

Responsibilities:
  • Procurement Management:

    Oversee casino purchasing activities, ensuring timely and cost-effective acquisition of goods and services.

  • Cost Analysis:

    Conduct regular cost analyses to identify areas for cost savings and efficiency improvements.

  • Vendor Negotiation:

    Negotiate with suppliers to secure favorable terms, quality products, and cost-effective deals.

  • Budget Compliance:

    Monitor expenses to ensure adherence to budgetary constraints and financial guidelines.

  • Inventory Management:

    Maintain accurate inventory records, track usage patterns, and implement inventory control measures.

  • Financial Reporting:

    Prepare and present financial reports detailing purchasing and cost performance to management.

Requirements:

  • Bachelor’s degree in Finance, Accounting, or related field.

  • Proven experience in procurement, cost control, or a similar role, preferably in the casino or hospitality industry.

  • Strong analytical skills with attention to detail.

  • Negotiation and vendor management expertise.

  • Familiarity with financial software and inventory management systems.

Accounts manager

  • Location: Georgia

  • Casinos

Responsibilities:
  • Client Relations:

    Manage and build strong relationships with casino clients, addressing inquiries promptly.

  • Account Maintenance:

    Oversee onboarding, update player databases, and ensure accurate records.

  • Promotion and Marketing:

    Collaborate on promotions, analyze performance, and optimize marketing strategies.

  • Financial Oversight:

    Monitor financial transactions, address payment issues, and collaborate with finance teams.

  • Data Analysis:

    Utilize analytics tools to generate reports on player behavior, revenue trends, and account performance.

  • Compliance:

    Ensure casino accounts adhere to gaming regulations and industry standards.

  • Customer Support Collaboration:

    Coordinate with customer support teams to address player inquiries and resolve issues.

Requirements:

  • Bachelor’s degree in Business, Marketing, or related field.

  • Proven account management experience in the online gaming or casino industry.

  • Strong communication, interpersonal, and analytical skills.

  • Knowledge of gaming regulations and compliance standards.

  • Proficiency in CRM software and data analysis tools

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